VoIP: DISRUPTIVE INNOVATION IN THE CORPORATE TELEPHONY MARKET
نویسندگان
چکیده
The corporate usage of the telephony services has been transformed by VoIP (Voice over IP), which changed the business model for that market. VoIP is a technological innovation, with high impact on the business of the suppliers of corporate telephony systems and a great potential to introduce new players to the market. This paper provides an analysis of VoIP's impact on the corporate telephony market based on that market's history and the possible changes resulting from the introduction of disruptive innovations, which interfere with strategies, set up by well established companies in the field.
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